Fast growing virtual contact center to use HireIQ to expand its national footprint.
ATLANTA, GA — (PRWeb) July 16, 2013 —HireIQ Solutions, the innovation leader in predictive analytics and talent acquisition solutions for customer-facing organizations, today announced that Great VirtualWorks has selected HireIQ’s InterviewIQ virtual interviewing solution to help the company expand its growing network of Independent Business Owners (IBOs).
To meet growing demand for its clients to support direct-to-consumer health products, Great VirtualWorks is rapidly expanding its network of IBOs to help meet anticipated call volume. The company expects to more than double the number of IBOs under contract by the end of 2013.
“To attract high-quality IBOs, Great VirtualWorks must be perceived to be a technologically forward, innovative company,” said Miles DuPree, chief operating officer of Great VirtualWorks. “To support that mission, we intend to source not only through our corporate web site, but through social media as well. HireIQ has a long-standing and well-deserved reputation as a technology innovator, helping companies like ours quickly, efficiently and effectively expand their virtual workforce through its unique online screening technology. This will allow our prospective IBOs to complete the screening process at their convenience and will give us the ability to make quick decisions about who to bring on board.”
HireIQ is helping customer service organizations move the needle on some long-standing industry challenges: retention and operational performance. By linking key elements of the talent acquisition process to critical business outcomes, InterviewIQ has been shown to positively impact turnover rates and efficiency metrics. Prospective employees complete thousands of virtual assessments each day using HireIQ’s Software-as-a-Service (SaaS) virtual interviewing applications enabling companies to improve their hiring decisions, reduce the critical time-to-fill interval, reduce recruiting costs and increase employee retention and performance.
“We are delighted that Great VirtualWorks selected HireIQ to support its IBO recruitment efforts,” said Dan Drechsel, HireIQ’s chief executive officer. “Our focused business outcomes approach to the talent acquisition and recruitment process means that companies like Great VirtualWorks can not only significantly reduce the time it takes to find qualified candidates, but will also benefit from increased operational performance.”
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About Great VirtualWorks
For further information, please visit http://www.greatvirtualworks.com.
HireIQ revolutionizes talent acquisition for high-turnover, front-line customer service positions such as those in call centers, retail stores, branch banking, quick-service restaurants and hospitality by automating the early-stage screening process, automatically assessing for critical communication skills, and using outcomes-based data to facilitate continuous performance validation. HireIQ’s solutions enable companies to improve their hiring decisions, reduce time-to-fill, reduce recruiting costs, and increase talent performance and retention through its novel predictive analytics solutions, based on this feedback between recruiting and its stakeholders HireIQ is a privately held company based in Atlanta, GA. For further information, please visit www.hireiqinc.com. Follow us on Twitter @HireIQInc.
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