In a recent Washinton Post article (http://wapo.st/tUZVvT), industrial and organizational psychologist and leading career coach Joyce E. A. Russell provides some timely advice about how to treat early stages of the interview process. With more applicants vying for each and every open position, many employers are resorting to virtual interviewing technology as a filter to screen out unqualified candidates very early in the application process. Employers in high-volume hiring environments such as customer service call centers rely heavily – and sometimes exclusively – on telephone interviews since the telephone will be the primary means of communication between the potential job applicant and the company’s customers. It is therefore essential that candidates put their best foot forward, especially as more employers record these interviews to share with other stakeholders in the organization.
Treat a virtual interview as if it was in person.