HireIQ Solutions, Inc. Innovative digital interviewing and predictive analytics solutions for customer-facing organizations. Easy. Efficient. Effective

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An interview may not be enough to gain a comprehensive view of a candidate's knowledge, skills and abilities.  HireIQ offers a broad set of tests and assessments designed to augment the interview with a deeper understanding of candidate abilities.

Built to be easy, efficient and effective.


Validated language assessments.

An excellent command of the language is essential to provide quality customer service. English and Spanish language assessments are available.

Dependability and reliability assessment.

The dependability survey identifies those candidates who are more likely to have good attendance records, be productive, and be attentive to detail.

Skills tests.

Pre-configured math and grammar tests help to provide specific insights into critical skills necessary for the job.

Test editor.

A rich test editor module enables you to create and score your own test content to best fit your job requirements.

The Agent Lifecycle: Keys to Effective Workforce Optimization

Providing excellent customer service begins with hiring the right people.  This white paper introduces the agent lifecycle approach to exceptional call center performance.

Download the white paper >>