Leading jewelry and gemstone retailer to use the company’s digital virtual interviewing solution for its customer service hiring.
ATLANTA, GA — (November 14, 2013) —HireIQ Solutions, the innovative leader in predictive analytics and virtual talent acquisition solutions for customer-facing organizations, today announced that Jewelry TV® has selected HireIQ’s InterviewIQ SaaS-based virtual interviewing solution to streamline hiring of customer service professionals and other positions within the company.
“We are delighted that Jewelry TV selected HireIQ to support its important talent acquisition initiatives,” said Dan Drechsel, HireIQ’s chief executive officer. “Competition for a highly-skilled workforce is fierce and companies like Jewelry TV that adopt HireIQ’s digital virtual interviewing can attract more and better qualified candidates, act on them faster and enjoy increased operational performance as a result.”
Jewelry Television® (JTV) is the only interactive, multichannel shopping network that focuses exclusively on the sale of jewelry and gemstones. The privately-held company was founded in 1993 and broadcasts high definition programming 24 hours a day, 7 days a week, to more than 80 million unique households in the U.S. Jewelry Television® was recently ranked the 13th largest retailer of jewelry in the U.S. by National Jeweler. JTV.com is the fifth largest jewelry destination on the internet according to Internet Retailer’s Top 500 Guide for 2010.
“Our business is built on providing exceptional value to our customers and one of the ways we do that is through superior customer service driven by a rigorous selection process,” said Tolly Harris, vice president of Customer Care at Jewelry TV. “We selected HireIQ based on its demonstrated ability to expand our hiring pool and reduce our time-to-hire, all without having to increase the size of our recruiting team.”
HireIQ revolutionizes the talent acquisition process by linking stakeholder-observed business outcomes with pre-hire digital interviews to help ensure a company’s employee retention and operational performance goals are met. Prospective employees complete thousands of virtual assessments each day using HireIQ’s Software-as-a-Service (SaaS) on-demand interviewing applications. This enables companies to improve their hiring decisions, reduce the critical time-to-fill interval, reduce recruiting costs and increase employee retention and performance.
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About Jewelry TV
Jewelry Television® has evolved from the small enterprise known in the early 1990s as America’s Collectibles Network into one of the leading retailers of fine jewelry in the United States. As the largest retailer of loose gemstones in the world, Jewelry Television® is realizing its mission to open the world of fine jewelry and gemstones to everyone, every day. We remain committed to offering the largest selection of fine jewelry and gemstones at fair prices. For further information about Jewelry TV, please visithttp://www.jtv.com.
HireIQ revolutionizes talent acquisition for high-turnover, front-line customer service positions such as those in call centers, retail stores, branch banking, quick-service restaurants and hospitality by automating the early-stage screening process, automatically assessing for critical communication skills, and using outcomes-based data to facilitate continuous performance validation. HireIQ’s solutions enable companies to improve their hiring decisions, reduce time-to-fill, reduce recruiting costs, and increase talent performance and retention through its on-line virtual interviewing software, novel predictive analytics solutions, and structured feedback between recruiting and its stakeholders. HireIQ is a privately held company based in Atlanta, GA. For further information, please visit www.hireiqinc.com. Follow us on Twitter @HireIQInc.
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