Leading contact center staffing non-profit to use company’s software to place qualified agents with U.S-based companies.
ATLANTA, GA — (July 28, 2015) — HireIQ Solutions, the innovative leader in predictive analytics and virtual talent acquisition solutions for customer-facing organizations, today announced that it has been selected by jobs4america to support its unique workforce and economic development program. The jobs4america initiative is expected to identify, prepare, and place qualified participants into contact center positions with leading U.S.-based companies.
“Our concept is to recruit and select motivated candidates into a four-week paid training program for qualified participants in partnership with local workforce development offices. Graduating students will receive an accredited certificate of completion and a job placement offer from a leading company within the contact center industry,” said Jack Wilkie, president and chief executive officer of jobs4america.
HireIQ streamlines the early-stage candidate screening process for jobs where communication, language, and critical thinking skills are vital for success, such as those in today’s high-technology, omnichannel contact center. jobs4america will use HireIQ’s inventive Predictive Placement candidate screening technology which automatically matches candidates with their best-fit jobs based on their responses to an online virtual interview.
“Although the contact center industry has remained remarkably resilient throughout the recent economic downturn, many companies still struggle to effectively select applicants who will be long-tenured, high-performing employees” remarked Kevin Hegebarth, vice president of Marketing for HireIQ Solutions. “jobs4america’s strategy of presenting pre-screened and pre-trained candidates will provide these companies with new employees who will be effective from day one.”
Details regarding timing and announcement of the initial market will be shared at the Washington Summit. For more information about the 2015 PACE Washington Summit featuring jobs4america or to register for the event, please visit http://www.paceassociation.com or call jobs4america at 515-321-5467.
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About HireIQ Solutions, Inc.
HireIQ revolutionizes talent acquisition for front-line customer service positions such as those in contact centers, retail stores, branch banking, quick-service restaurants, and hospitality by automating the early-stage screening process, automatically assessing for critical communication skills, and using outcomes-based data to facilitate continuous performance validation.
HireIQ’s solutions enable companies to improve their hiring decisions, reduce time-to-fill, reduce recruiting costs, and increase talent performance and retention through its on-line virtual interviewing software, novel predictive analytics solutions, and structured feedback between recruiting and its stakeholders. HireIQ is a privately held company based in Atlanta, GA. For further information, please visitwww.hireiqinc.com. Follow us on Twitter @HireIQInc.
Founded in 2012, jobs4america is a non-profit coalition of forward-looking business leaders committed to creating jobs in America. In their first two years, jobs4america was able to create more than 176,000 new U.S. based contact center jobs, exceeding their original 100,000 job goal. Jobs4america advocates the value of U.S. based workers to enhance customer experiences and the U.S. economy. Jobs4america’s current goal is to create another 100,000 new U.S. based contact center jobs by December 31, 2015. Jobs4america invites like-minded companies, big and small to join in their goal of creating U.S. based jobs. For further information visit: http://www.jobs4america.net or call 515-321-5467.
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