June 18-21, 2012
Sheraton New Orleans
New Orleans, Louisiana
Register for this event »June 24-27, 2012
Georgia World Congress Center
Atlanta, Georgia
Booth 139
Register for this event »October 8-10, 2012
McCormick Place
Chicago, Illinois
Booth 566
Register for this event »An effective workforce optimization strategy begins well before an agent takes his or her first call for you. It starts with the pre-screening and hiring process. Your recruiters need to look for the traits that make agents successful in your environment and do so quickly and efficiently.
Watch the recorded event »Podcast: Collaboration in the Hiring Process - The High Cost of Ineffective Hiring
Watch the recorded event »Podcast: Innovations in Call Center Hiring in conjunction with Saddletree Research
Watch the recorded event »Webinar: 60 Ideas in 60 Minutes Performance Optimization Panel, CRMXChange Virtual Conference
Watch the recorded event »Webcast: HireIQ Reduces the Cost of Contact Center Hiring
Watch the recorded event »