Contact Center Hiring

Perfected.

HireIQ takes the mystery and frustration out of interviewing and selecting contact center talent.

What Really Matters When Making Contact Center Hiring Decisions?

It’s all about that VOICE

Audiolytics automatically assesses candidates’ vocal characteristics to help you pick out the right talent for the right job

Voice Matters

Speed
Beat competitors to the best hires

Virtual audio interviews takes the pressure off your HR and operations teams by reducing the time to find and select top contact center talent

Speed Matters

Results
1 million Interviews… and counting

Dozens of Fortune 500 and contact center companies use HireIQ’s virtual interviewing solution to assess, hire and retain thousands of contact center reps

Results Matter

HireIQ – The Leader in Virtual Interviewing & Predictive Analytics

Combining time-tested techniques with our unique virtual interviewing and predictive analytics technology makes it fast and easy to improve the quality of your contact center reps.

They will stay longer and perform better for your organization.

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Our Numbers Speak for Themselves

Leading Fortune 500 and contact center outsourcing companies use HireIQ’s virtual interviewing and predictive analytics to dramatically improve their quality of hires.

0 %
Improvement in 90-Day Agent Retention
0 %
Reduction in Time-to-Fill Open Positions
0 %
Increase in First Call Resolution
0 %
Savings in Recruiting, Hiring & Training Costs

Hear From Some Other Voices

  • HireIQ helps us dramatically improve our recruiter efficiency and effectiveness.

    Arise Virtual Solutions
    Arise Virtual Solutions
  • Since we started using HireIQ, the quality of prospective employees has risen dramatically.

    Interactive Response Technologies
    Interactive Response Technologies

“HIREIQ HAS DEMONSTRATED ITS ABILITY TO NOT ONLY HELP US HIRE THE BEST
POSSIBLE CANDIDATES, BUT TO DO SO AT A REDUCED COST OF RECRUITMENT”

JETBLUE AIRWAYS

Fast and Furious Case Studies

Take 5 minutes to read more about what customers have to say.